You must be familiar with the WidevineCdm or Widevine Content Decryption Module if you are a chrome user. It is a built-in plugin in Google Chrome. It comes packed with the module while installing the chrome for the first time. It helps in playing audios in the Google Chrome and DRM – protects HTML5 videos.
The Google Chrome users will receive the error if the Windows are missing any component or not up to date.
There are various ways to fix the Windows Content Decryption Module error. This guide is going to assist you in tacking this problem. Follow the steps appropriately and execute them with an alert mind.
- 1 Fix: Widevine Content Decryption Module (WidevineCdm) Error
- 2 Conclusion
Fix: Widevine Content Decryption Module (WidevineCdm) Error
Solution 1 – Updating Widevine Content Decryption Module
This plugin can be updated through the Google Chrome itself. Given below are steps to update the Widevine Content Decryption Module. Before starting this procedure, make sure you have launched the chrome in administration mode.
Step 1: First, right click on the Google Chrome icon.
Step 2: Select Run as Administrator from the list of options.
Step 3: After that, chrome will be launched in the administrator mode.
Step 4: Go to the address bar in the chrome and then type the address:
Step 5: Press the enter key.
Step 6: Scroll down to the bottom of the page that opened. There you will find an entry with the name Widevine Content Decryption Module.
Step 7: Just underneath the Widevine Content Decryption Module entry, there will be a button Check for update. Click on the button.
Step 8: Refresh the page once you have done that.
The status below will change to up-to-date after you have carried out all the steps given above. It is indication that the Widevine Content Decryption Module Plugin is updated successfully.
Once done with that, restart your computer and check if the error is still there. If you still see the error, navigate below to the other methods to get rid of the error.
Solution 2 – Disabling Security Software
If you are using Windows 10, then you don’t need to install a third-party software for virus protection of your system as Windows 10 comes with a Windows Defender Security Center. This program prevent the Widevine Content Decryption Module from getting updated. But it must be noted that it is not because it is a corrupted program or a malware. The actual reason is in the new security features Microsoft has included in the Windows.
In its latest version, Windows do not install apps or files without the permission. This is the reason why when you try to update anything within chrome, you are supposed to turn off the real – time protection first which is within the Windows Defender Security Center. But in case you are using one of the third party Antivirus program, you should disable that before getting started with the update.
Although do not forget to re-enable the security software after the update of the component. We believe this will prevent the error but if it still shows, proceed with the guide further.
Solution 3 – Full Control to Edit Widevine Cdm Folder
If none of the above mentioned methods worked for you, you can now try changing the permission of the folder that is there on your computer. But you should have sufficient privileges before that. Or else, Windows User Account Control won’t allow you to update the plugin. You need to go to the plugin folder and then make sure your account has full control.
Once you are sure about that, you should try to update the plugin again using the Method 1 described earlier.
Follow the given steps:
Step 1: Firstly, press the Windows + R key together.
Step 2: Run Dialog box will appear. Type %user profile% appdata/local in the dialog box and then press the enter key.
Step 3: You will see the required folder on your computer screen.
Step 4: Now follow the path that is given below: Google >> Chrome >> User Data
Step 5: A new Window will open. Now find the folder WidevineCdm from the list of folders. Once you find the folder, right click on it and then select Properties.
Step 6: Now, go to the Security tab. Check that the login user has full access to the folder. Then, you can just see if there is a tick in front of Full Control in the properties.
If you do not have full control on the folder, follow the steps below:
Step 1: Select your profile.
Step 2: To modify the settings, click on Edit.
Step 3: Under the column of Deny next to Full control you will see a tick.
Step 4: Uncheck it.
Step 5: To save the changes made, click on Apply and Exit.
Your account will now get full access.
Step 6: Restart your system.
Step 7: Using Method 1, update your plugin and see if the error still pops out. If yes, proceed further.
Solution 4 – Delete WidevineCdm Folder
This step also require the administrative rights. So, before proceeding further ensure that you have been logged in as an administrator. Now, you can delete the plugins folder itself to get rid of the error. You can then reinstall it using Google Chrome. Steps to be followed are:
Step 1: First, press the Windows + R key together.
Step 2: Run dialogue box will appear. Type % userprofile % appdata / local in the Run dialog box and then press enter.
Step 3: The required folder will appear on your computer screen.
Step 4: Now navigate the path given below: Google -> Chrome -> User Data
Step 5: A new Window will open. Find the folder WidevineCdm from the list of the folders. Once you find it, right click on it and then click on Delete.
Step 6: Afterwards, choose Empty Recycle Bin by right clicking on the blank area in Recycle Bin.
Step 7: Now, press Windows + S key together.
Step 8: A search box will appear. Type Task Manager in the box.
Step 9: Then right click on the result that will appear and then select Run as Administrator.
Step 10: Now, right click on every chrome entry and then select End Task to end all the task related to chrome.
Step 11: You can now use Method 1 to update the plugin. It will update successfully now and the chrome will restart.
Step 12: Restart your System.
Try to play a video and see if the Widevine Content Decryption Module error still occurs. We hope not. But if it still doesn’t, navigate further into the guide.
Solution 5 – Re-Install the Chrome
If you have tried everything mentioned above then you have only one option left now – Reinstalling the chrome. It is the best option to remove stubborn errors. On uninstalling the chrome, all its modules will be deleted, so if there is any corrupted components, this will definitely fix the issue. Steps are:
Step 1: First, press the Windows + R key together.
Step 2: Run Dialog Box will open. Type app wiz.cpl in it.
Step 3: A window will open which will have the list of all the applications that are installed on your PC. Find Google Chrome and then right click on it. Now select Uninstall.
Step 4: Afterwards the uninstallation, open the official Google website to download and reinstall the latest version of Google Chrome Browser.
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These were all the methods to remove Widevine Content Decryption Module error. Hopefully, one of them worked for you.